Shipping and return policies for ISON

Shipping Info

Shipping Info

We ship from Sweden, Europe. Postage is with Postnord unregistered mail (no tracking or insurance) as standard. Postage delivery times average between 5 days and 3 weeks in the EU (can extend to 4 weeks), and between 7 days and 4 weeks (can extend to 6 weeks) outside the EU. At times parcels outside of the EU can take up to 3 months so please be patient.

Registered / Tracked and Signed mail and courier shipping is available upon request at an extra charge. Please email us before you place your order for this at isonband444@gmail.com

* Important note! If you do not request tracked and signed shipping with us and the order is returned after not being collected, we can not refund the costs of postage. We can only resend the order once new postage costs are paid.

* Important note! If you make a mistake with your address we can not help with changing it if the order is already shipped. Please be very careful with entering addresses when ordering.

* Important note! Any packages ordered via normal post that do not reach you and are not returned to us will not be refunded or resent without repurchasing.

Return Policy

* Important note! If you do not request tracked and signed shipping with us and the order is returned after not being collected, we can not refund the costs of postage. We can only resend the order once new postage costs are paid.

* Important note! Any packages ordered via normal post that do not reach you and are not returned to us will not be refunded or resent without repurchasing.